Towing & Roadside FAQs DeSoto, TX

How long does it take for a tow truck to arrive
In most cases, we can reach your location within 30 to 45 minutes, depending on traffic and distance within our 15-mile service radius around DeSoto.
What areas do you serve
We provide service throughout DeSoto and nearby communities including Cedar Hill, Duncanville, Lancaster, Glenn Heights, Oak Cliff, and South Dallas.
Do you offer flatbed towing
Yes. We have flatbed and rollback trucks to accommodate vehicles with low clearance, all-wheel drive, or damage that requires safe transport without dragging.
Are you open on weekends
We are open Monday through Friday from 8 AM to 7 PM, and Saturday from 8 AM to 2 PM. We are closed on Sunday. Emergency requests outside these hours may be available. Call to confirm.
What does towing cost
Rates depend on the type of service, vehicle condition, and distance. We always provide a quote before beginning service so you know what to expect with no surprise fees.
Do you offer emergency towing
Yes. If you’ve been in an accident, your car won't start, or you're stranded on the roadside, we provide emergency towing with fast dispatch and experienced drivers.
Can you tow motorcycles or luxury vehicles
We offer safe towing for motorcycles, high-end cars, classic vehicles, and anything requiring special handling. Our flatbed trucks and experienced operators ensure proper care during transport.
What payment methods do you accept
We accept most major credit and debit cards, along with cash. If you have specific billing needs, let us know when you call.
Are your drivers trained and insured
All team members are fully trained, licensed, and insured. We follow strict industry safety standards to ensure safe handling of your vehicle and a smooth service experience.
Can you unlock my car if I left the keys inside
Yes. We provide professional vehicle lockout assistance using non-damaging tools to regain entry without harming your locks or windows.
Do you deliver fuel if I run out of gas
Yes. We deliver regular unleaded fuel directly to your location so you can reach the nearest gas station without walking or towing.
Do I need to be with the car during towing
In most cases, yes. However, we can sometimes proceed with your authorization if access to the vehicle is arranged in advance. Call us to discuss the specifics.